Southern Gold Solutions Privacy Notice
This Privacy Notice describes how Southern Gold Solutions (“Southern Gold Solutions,” “we,” “us,” or “our”) collects, uses, and protects the personal information of individuals who visit our website or use our related virtual assistant services (“Services”). By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Notice.
Information We Collect
We collect personal information that you voluntarily provide to us when you visit our website, submit a contact form, request a consultation, complete a purchase, subscribe to updates, or otherwise communicate with us. This information may include your name, email address, phone number, mailing address, business information, and any other details you choose to share with us. If you contact us directly, we may collect additional information associated with that communication, including the content of your message and any attachments you send. If you schedule an appointment or consultation, we may collect relevant scheduling and business details needed to provide our Services.
We also automatically collect certain information when you access our website. This may include your IP address, browser type, operating system, device identifiers, pages visited, referring URLs, and the dates and times of your visits. This information helps us understand how visitors use our site and allows us to improve our Services.
If you make a payment or purchase through our website, your payment information may be collected by our third-party payment processors. Southern Gold Solutions does not store or access your full payment card details.
How We Use Personal Information
We may use the information we collect for various business purposes, including to provide, operate, and maintain our Services; respond to your inquiries and requests; schedule consultations; complete transactions; send updates or promotional information (with your consent where required); personalize your experience; improve our website and Services; monitor usage; and ensure the security and proper functioning of our systems.
We may also use your information to communicate with you about your account, appointments, updates to our policies, or other important information related to our Services.
How We Share Personal Information
We do not sell your personal information. We may share personal information with trusted third parties who assist us in providing our Services, such as website hosting providers, payment processors, scheduling platforms, email communication tools, and customer support tools. These third parties are permitted to access your information only to perform tasks on our behalf and are required to protect it.
We may also disclose personal information if required by law, court order, legal process, or government request, or if we believe disclosure is necessary to protect our rights, enforce our agreements, investigate fraud, or ensure the safety of Southern Gold Solutions, our users, or others.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, accounting, or reporting requirements. The retention period may vary depending on the type of information and the purpose of its use.
Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use some features of our Services. You may also request that we update, correct, or delete personal information about you, subject to legal limitations. To make such a request, please contact us using the information below.
If you receive marketing emails from us, you may opt out at any time by following the unsubscribe instructions included in those emails.
Children’s Privacy
Southern Gold Solutions does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information as quickly as possible.
Third-Party Websites
Our website may contain links to third-party websites or services. This Privacy Notice does not apply to those external websites, and we are not responsible for their content, policies, or practices. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or the features of our Services. The “Last Updated” date will be posted at the top of this notice. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Notice.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us at:
Southern Gold Solutions
Email: danita@southerngoldsolutions.com
Phone: 931-217-3779
Website: southerngoldsolutions.com
